Ask the BPHR Advisor: Conducting an Interview over Video Conference

Ask the BPHR Advisor: Conducting an Interview over Video Conference 2560 1792 Balance Point Team

BPHR’s Director Lisa Salcido, SPHR, SHRM-SCP provides answers to your pressing HR questions.

I’m conducting an interview over Zoom and need help! What advice can you share?

Don’t worry! Whether you are screening an applicant or doing a final interview, it can be done over video. At the start of the COVID-19 pandemic as workforces moved to telework, HR tasks typically done in-person, also shifted. As companies begin to bounce back, recruiting, hiring and onboarding will likely be done from a distance for the foreseeable future.

Video meetings reduce costs while maintaining quality. A good interviewer can make a hiring decision over Zoom. The key to successful video interviews is preparation.

Here are some tips:

  • Send the video conference invite, link or instructions early so the candidate can download and sample any software needed. Have a practice call with a colleague in advance to test your audio and video.
  • Make sure you are sitting in the best position for the camera and microphone. Lighting is important and should not be too dark or harsh. Assess your environment to be sure it is not distracting or noisy, and will be free from interruptions. Make sure your settings are enabled to your preferences. Shut off any pop-up notifications for email or messages.
  • Be prepared with the candidate’s resume so you are not looking around your desk or searching your computer as the interview starts. It is OK to have some questions you would like to ask in front of you. When you don’t have your important questions in advance, you may be thinking about your next question instead of listening to the applicant’s answers.
  • Be on time, which is a few minutes early. Time is stricter during video. When in-person, we tend to linger and lose track of time, like casually walking around the office to make introductions. With video meetings, stick to the allotted time because it is more difficult to know if the candidate has another meeting scheduled afterwards.

Using video conferencing to interview doesn’t change the core of what makes for a good interview, it only changes how you prepare. Evaluate the candidate on their preparation also!

Happy hiring!

Thrive in our New Normal with BPHR

As businesses adjust to the new normal, it’s essential to have a competent HR resource to guide you. To learn more about Balance Point’s HR consulting solution and how we can help you adapt, schedule a call with us.

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