The First Step in Evaluating HCM Solutions

The First Step in Evaluating HCM Solutions 640 425 Balance Point Team

The saying goes, “The hardest part is taking the first step.”

This statement rings true in business when it comes to making a change that is out of your comfort zone, even when it’s in the best interest of the company. 

It’s very easy to adopt the mindset “if it ain’t broke, don’t fix it.” But that mentality will prevent you from evolving, which is essential in today’s uncertain business environment.

The First Step

We hear from a lot of organizations who want to make a change, or upgrade their current HCM solution, but don’t know where to start. According to Pete Luciano, one of Balance Point’s partners and founders, the first step is to conduct a thorough, internal needs analysis.

Doing this may be laborious, but “it’s integral in setting the stage for a successful transition. It also ensures that you are buying a solution that fits your organization’s unique needs, vs. being sold technology or a service that you don’t need or will never use.”

We also hear from business owners and HR professionals who have witnessed a nightmare conversion and are apprehensive because they don’t want to relive the experience again. To those individuals, Pete cautions, “if you don’t plan and lay out a detailed course of action, you’re not going to meet your own expectations. And that’s what matters. We do everything we can but without the client really being on board, that’s where you go off the rails.”

Look Internally

When starting the process, your initial instinct might be to research providers and the products and services they offer, which can be overwhelming. Before exploring the options available to you, take a closer examination at your organization’s infrastructure.

First ask yourself: What do we want to do, what do we need?

Clearly articulate your goals. Are you looking to expand your team? Bring HR in-house? Centralize your employee data? Train and develop your staff? Prioritize your needs.

Next ask yourself: How will this solution fit into my business?

Take a closer look at your organization’s capabilities and limitations. Do you have the resources to make a change? What’s the future going to look like? How will you measure success?  

Finally, ask yourself: How will the solution help us achieve our goals?

Once you have a clear understanding of your goals and your capabilities, according to Pete, then you can go out to the market confidently and say to prospective providers “I want to accomplish A, B, C, and D. Help me do that. Show me how you are going to do that.”

Where do you go from here?

Learn more, by downloading our HCM Solution Buying Guide. In it, we’ve simplified the overwhelming task of selecting the right solution for your workforce. This valuable guide demystifies the process and increases the odds of a successful transition and favorable ROI.

Download the guide.

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